Privacy Policy

I. PARTY RESPONSIBLE FOR DATA PROCESSING
Contact details for the responsible party: Planning Orlando LTD 27 Morton Road, KA72NN, Ayr, Scotland, United Kingdom, Company Number: 672321 (here in after, ‘PlanningOrlando.com’)
Contact details for the Data Protection Officer: you can write to the above address, and/or via email: hello@planningorlando.com

II. SCOPE OF THE POLICY
When you access and use this website, comment in the news, or use any other medium that entails personal data processing, you agree to accept this Privacy Policy, as well as the provisions contained in the Legal Conditions and the Cookie Policy.
Before you provide your personal information, PlanningOrlando.com provides you with information so that you can access the Privacy Policy, and any other information relevant to data protection.

III. PURPOSES OF DATA PROCESSING.
To what end do we process your personal information?
We collect the personal information needed to manage and maintain some of our services, as well as for other purposes established in this Privacy Policy.
PlanningOrlando.com processes your personal data with the following purposes:
• CONTRACTUAL: To contract, maintain and review compliance with respect to the products and services you have contracted with PlanningOrlando.com.
• CONSENT: Any commercial activity carried out, with a particular focus on elaborating profiles based on your personal preferences of our own products or those of third parties, and through any medium, including telematic means.
• LEGITIMATE INTEREST: (I) To implement commercial activities, as well as product and service recommendations, taking into consideration those that you have contracted in the past. (II) Fraud prevention, investigation and detection.

When is personal information requested?
• To request any of the services and/or products we offer.
• To attend to any queries/claims/suggestions/compliments you send us.
How will the personal information be used?
• To send you information on our services when requested.
• To manage the list of subscriptions, send newsletters, promotions and related offers.
• To moderate and respond to comments made by Users on the news.
• For customer services and to provide follow-up services.
• To prevent fraud when purchasing products offered by PlanningOrlando.com

For how long do we keep your information?
The conservation period for personal data varies according to the service in question. In any case, the data will be held throughout the term of the contractual relationship. Once this contractual relationship has ended, we will keep your data blocked throughout the statutory limitations of the obligations that may have arisen from the data processing and/or the legal periods applicable, whereby such data can be made available to the competent bodies for dealing with any possible liability resulting from its processing.

IV. LEGAL STANDING
We process your information on the legal basis of providing the information or services that you request.
In other cases, the information may be needed to execute a contract that you enter into with us, also based on a legal interest as described in section III.
In both cases, you will have full rights with respect to your personal data and their use, which you can exercise at any time.
We will never transfer your information to third parties without informing you in advance, in which case we will always request your consent.
It is compulsory to send personal details when contacting us, and in order to attend to your queries. If you do not provide the personal details requested, or do not accept the privacy policy, it will be impossible to subscribe, and we will not be able to process any requests you make on this website.

V. RECIPIENTS
Who do we disclose your information to?
. Competent Public Bodies, HMRC, State Security Forces and Bodies, Courts and Tribunals, when PlanningOrlando.com/en has the legal obligation to disclose this information.
Some of the recipients of this information may be located outside of the European Economic Area.
If you do not expressly accept this transfer of data, it may not be possible to complete your reservation.

2.- Businesses that provide fraud detection and prevention services.
. Additionally, PlanningOrlando.com collaborates with certain third-party providers that have access to your personal data, and which process such data in the name and on behalf of PlanningOrlando.com as a consequence of their service provisions.
Specifically, such providers carry out their services in sectors that include, but are not limited to, the following: travel agencies as Walt Disney World and Universal Orlando, commercial communication, legal counselling and multi-disciplinary professional services.
Your personal details will never be shared with third parties without your prior consent, unless it is required to maintain the contractual relationship with you, as well as in the cases established by data protection regulations in force at any time

VI. DATA PROTECTION RIGHTS
How can you exercise your rights?
hello@planningorlando.com
• The right to access your personal details: you can ask PlanningOrlando.com whether the company is processing your information.
• The right to rectify or erase your data.
• The right to oppose to the data processing: PlanningOrlando.com will no longer process your information in the manner specified by you, unless it is to exercise or defend any possible claims that are still being processed.
• Law on data portability: if you want your data to be processed by another company, PlanningOrlando.com will provide the portability of your data to the new party responsible.
• Right to request the limitation of such processing, in which case the information will only be kept by PlanningOrlando.com to defend against any potential claims.
• Possibility to withdraw consent: if you have provided your consent for a specific purpose, you have the right to withdraw your consent at any time, without this affecting the lawfulness of any processing based on your consent prior to this withdrawal.
In any case, we will provide you with a form so that you can exercise the above rights quickly and easily. You can send this form to the contact address of the Data Protection Officer.

How can I make a claim with the Supervisory Authority?
If a user considers there to be a problem with the way PlanningOrlando.com is handling their data, they can address their claims to the corresponding data protection supervisory authority.

VII. SECURITY
PlanningOrlando.com maintains the highest levels of security required by Law to protect personal details against accidental loss and unauthorised access, processing or disclosures, in light of the state of technology, the nature of the information stored and the risks the information is exposed to. When we receive your information, we will follow rigorous security procedures to prevent any unauthorised access.
The actions described in this section, aimed at guaranteeing an appropriate level of security for the risk detected, include the following measures, where needed:
1. Pseudonymisation and data encryption.
2. Measures to guarantee the permanent confidentiality, integrity, availability and resilience of data processing systems and services.
3. Measures to restore availability and access to personal data quickly in the case of a physical or technical incident.
4. The existence of a regular verification, evaluation and assessment process with respect to the efficiency of technical and organisational measures in place to guarantee data processing security.
5. The periodic assessment of the risk of accidental or deliberate destruction, loss or alteration of personal information that is transferred, conserved or processed in any way, or the non-authorised communication of or access to said information.
6. Measures to guarantee that any person acting under the authority of PlanningOrlando.com who has access to personal information can only process such information following the instructions of PlanningOrlando.com.

VIII. CONFIDENTIALITY
The personal data that can be gathered will be processed with total confidentiality, whereby we commit to keeping such details secret, and guarantee to adopt all the measures needed to prevent their unauthorised alteration, loss, processing or access, in accordance with applicable legislation.

IX. LIABILITY
The user will be the only liable party as a result of filling in forms with false, inexact, incomplete or outdated information.

Cookies Policy

Cookies also help us understand the User’s behaviour on the website, through which we can improve our experience.

PlanningOrlando.com uses Cookies that personalise the User’s PlanningOrlando.com are only related to an anonymous User and its computer, they do not include references that may help deduce the User’s name or surname, and they cannot read data on the User’s hard disk nor include viruses on their texts. Furthermore, PlanningOrlando.com cannot read the cookies installed on the User’s hard disk from other servers.

The User will be able to set the browser so that it notifies and blocks the Cookies sent by PlanningOrlando.com, without affecting the User’s access to the Contents. However, the optimal performance or the running quality of the website and of some services may be affected.

B) HOW TO DISABLE COOKIES OR SET PREFERENCES
You can allow, block or disable cookies installed on your computer through the options settings of your internet browser. In case you block them, it is possible that certain services that need their usage are not available for you on PlanningOrlando.com.

With the aim to help users block the installation of cookies on their computer, PlanningOrlando.com, provides the users links to the instructions to block the cookies on the most well-known browsers:
• Google Chrome
• Mozilla Firefox
• Internet Explorer
• Safari para IOS (iPhone, iPad)
• Chrome para Android

C) CHANGES IN THE PRIVACY AND COOKIES POLICY
PlanningOrlando.com can modify this Cookies Policy according to the regulatory or legislative requirements, or with the aim to adapt this policy to the instructions issued from the Spanish Data Protection Agency.

In case significant changes are made on this cookies Privacy, we will communicate it to the users through a message on the website managed by PlanningOrlando.com.

Once all the information provided is read, we remind users that if they keep navigating on our website without taking the proper actions to personalise their browsers to avoid the installation of cookies used by these browsers, they will be giving his consent to the usage of the cookies
You can contact us with respect to our cookies policy on hello@planningorlando.com

D) THIRD PARTY COOKIES
PlanningOrlando.com use in this web site the following cookies listed below:
• This website uses Google Analytics, a web analytics service provided by Google , Inc. , a Delaware company whose main office is at 1600 Amphitheatre Parkway , Mountain View ( California) , CA 94043 , USA ( “Google” ). Google Analytics uses ” cookies” , which are text files placed on your computer , to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf in order to track your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage . Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf . Google will not associate your IP address with any other data held by Google.

• This site may use “tracking tags” on certain pages to measure and optimize marketing campaigns results, not stored in any user’s personal information . In we use cookies from GoogleTagManager in particular, a service also provided by Google , Inc.